Influence of Training and Development on Human Resources Performance in South Africa
Abstract: Training involves the knowledge, skills and attitudes required by an individual to perform effectively in assigned tasks. The proper implementation of training and development programmes in any organization ultimately enhances employee and organizational performance. The objective of this study was to examine the relationship between training and development as a driver for human resource performance of local government employees. In addition, this study also aimed at exploring the relationship amongst the factors affecting training, development and employee performance. The study adopted a quantitative research approach and a closed-ended questionnaire comprising of a Likert Scale as data collection and measurement instrument. The Statistical Package for the Social Sciences (SPSS version 25.0) was used for data analysis. The population size of this study was 110 employees from Ndwedwe local municipality. In this study, a sample of 90 employees was utilized and the sampling framework was the municipal payroll system. This study revealed that training and development did have an influence on individual and organizational performance. This study suggested that proper implementation of performance management systems linked to appropriate individual performance development plans be implemented.
Keywords: Employee Performance, Total Quality Management, Knowledge Management, Organizational Structure, Local Government
